SHIPPING & RETURNS
Thank you for shopping at Nak'd Dog
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. If its a subscription box then all shipments are sent out monthly on 20th of every month. Cut off time for ordering is 19th of every month. If order is placed after that date your shipment will not be delivered until the following month. Orders are not shipped on weekends or hoildays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
We currently only ship to United States & Canada
Return & Exchange Policy
With our simple returns process, you can shop online worry-free .
If something doesn’t work out, you can send most items back within 7 days of delivery.*
Start the return process within 7 days of receiving your item.
In new or unused condition, with all original product inserts and accessories.
Ship the product as soon as possible so it arrives at our facility within 14 days of receipt
of the item. (*See Product-Specific Return Policies for exceptions)
We inspect all returned items and will refund you based on the condition of the item.
We will refund the full cost of the merchandise and shipping charges if the return is a
result of our error or defective product. We award a partial refund for opened or used products.
* We are sorry we can not accept Salves or Essential Oil drops for returns and refunds.